NetworkEquipment

Description The NetworkEquipment endpoint provides the API consumer with access to methods pertaining to equipment and equipment templates. The endpoint allows consumers to load equipment/equipment template records, search for equipment templates and create equipment from a specified template. Methods

TicketClearCode

Description The TicketClearCode endpoint provides the API consumer with access to methods pertaining to ticket clear codes. The methods allow consumers to pull all ticket clear codes or filter by clear code ID and/or appointment/schedule ID. Methods

Vehicle

Description The Vehicle endpoint provides the API consumer with access to methods pertaining to adding/getting information about vehicles in the fleet. Methods

LineCard

Description The LineCard endpoint provides the API consumer with access to methods pertaining to a LineCard. Methods

Ticket

Description The Ticket endpoint provides the API consumer with access to methods pertaining to tickets and related data objects. The endpoint allows consumers to load ticket data, add new tickets, cancel tickets, get tickets in the queue, dequeue tickets and add/link services to tickets. Methods

TicketCode

Description The Ticket Code endpoint provides the API consumer with access to methods pertaining to ticket codes and related data objects. The methods allow consumers to pull ticket code data. Methods

API Endpoints By Section

Click on an individual endpoint to view all associated API methods. Please note that you must have a valid license to use each of the areas listed below. If you would like more information regarding a license upgrade, please contact api@mapcom.com.   Assignment AssignmentStatus — Contains methods related to M4 Assignment […]

TicketPriority

Description The Ticket Priority endpoint provides the API consumer with access to methods pertaining to ticket priorities and related data objects. The methods allow consumers to pull ticket priority data. Methods

TicketCategory

Description The Ticket Category endpoint provides the API consumer with access to methods pertaining to ticket categories and related data objects. The methods allow consumers to pull ticket category data. Methods

TicketStatus

Description The Ticket Type endpoint provides the API consumer with access to methods pertaining to ticket types and related data objects. The methods allow consumers to pull ticket type data. Methods